Dedicated services
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Commercial Services
We strongly support our national distribution partners, our local distributors and specialized workshops in each geographical area, with sales teams and solutions designed according to the daily needs of workshops and end-users (both professional and private).

Our business activity is segmented into four Sales Divisions with their own internal structures, allowing us to respond properly to the specific needs of each sales channel.

1) The Aftermarket Resale Division covers the national distribution of parts and accessories through resale partners whom supply the products, as well as the commercial and technical support to workshops and other entities in their geographical area.

2) In the Mobility Solutions Division, the spotlight is on Tachographs and Telematics; an area in which we are the market leader. We have close relationships with specialized workshops focusing on Air Conditioning & Climatization, Infotainment, Turbochargers and Diesel Common Rail, among others. We manage the legally-certified workshop networks of the Tachograph Technical Centres: VDO Authorized Services and VDO DTCO+ Services. In addition, we manage the VDO Diesel Repair Services specializing in diesel common rail, as well as the DOMETIC Truck Partners network, which provides services for comfort systems for trucks and buses. Furthermore, we provide exclusive technical training and legal support to our partners within this division, when applicable.

3) The Lubricants & Chemicals Division brings together its anchor brand Valvoline™, the oldest lubricants brand in the world, with a larger portfolio of other oils and chemicals, including anti-freeze, AdBlue and coating products. This division also manages the national network of Valvoline Service Centers, in cooperation with the Valvoline Official Distributors throughout the country.

4) The Retail Sales & E-Commerce Division, consisting of the prestigious German brand SONAX®, offers a full range of car care and detailing products for professional use and the end consumer. SONAX® is the worldwide product specialist for the surface care and cleaning of vehicles, agricultural equipment, machines and two-wheelers, allowing for maximum care and treatment in every condition.

KrautliNet is our Extranet. We provide our partners with differentiated digital platforms that contribute to increased efficiency and profitability of their businesses. KrautliNet offers several tools, from electronic catalogues to commercial and operational information for daily use. A Knowledge Base with detailed technical information about the products and services we provide is also available.

Developed by KRAUTLI PORTUGAL in partnership with German company DVSE, KrautliKat is the comprehensive electronic catalogue used daily by professionals. Search options available by vehicle license plate or VIN.

Commercial Training
We provide commercial training to the sales and customer service teams of our business partners, in order to bring the best service possible to the consumer.